Dev Bhumi Security Services

Communication set-up is the sensory system of an association. There are different communication equipment that a security guard can used to communicate while releasing his/her duties at the premises. Communication equipment that are basically used in the PSS (Private Security System) are as under :- Telephone : Telephone/Mobile is a communication device for transmitting speech over a long distance. Calls are best for very timely messages, short and urgent messages and direct communications with staff people you know. Calls are additionally an great method to set up a formal meeting or site visit. Intercom or Door Phone : A intercom is internal, independent communication system for offices, buildings, residential societies and premises, in which outside calls can also be connected. Intercom has component like expert station which work as a exchange handset and headset etc. for tow way communication. A entryway telephone is a system that enables you to receive "calls" from yo...

The following should be guaranteed for an effective telephonic conversation :- Receive the telephone immediately after second ring. Say ‘Hello’ and welcome the guest by wishing good morning/ good afternoon/ good evening according to the time of the day. Identify yourself by stating name and appointment. Say ‘may I know who is speaking?’ Say to the guest "may I know to whom you need to address ?" In case the individual to whom caller wants to speak to is unavailable, you may say, ‘may I take a message ?' or then again ‘may I take your name and contact number.’ Whenever needed to stand by, ask the caller to hold on while you take required information. Before placing a caller to briefly wait ask his permission. Do not to make the caller wait for over two minutes. It is better to return a call than to save the caller on hold for a really long time. At the end of the holding up period, offer your thanks for the caller’s understanding to hold on. Make sure to return the call if...

Non-verbal communication includes facial expressions, the tone and pitch of the voice, signals showed through body language and the actual distance between the communicators. These non-verbal signs can give hints and additional information and extra data and above spoken (verbal) communication. The Non-Verbal Communication is the way of conveying meaning without the utilization of words either written or spoken. In such any communication made between at least two or more persons through the use of facial expressions, body language, hand movements, postures and signals is called as non-verbal communication. People utilize non-verbals to communicate emotions and relational attitudes, direct rituals like greetings and present one’s personality. The non-verbal communication in the form of signals, expressions add importance over the verbals and assist individuals to communicate more efficiently. The non-verbal communication characterize the distance between the communicators and assists th...