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Verbal Communication

The term verbal communication consistently evokes the idea of spoken communication, but written communication is also important for verbal communication. Reading this book you are decoding the writers written verbal communication to learn more about communication. The sharing of information between people by utilizing speech. Verbal communication refers to our utilization of words while nonverbal communication alludes to communication that occurs through means other than words, for example, non-verbal communication, signals and quietness. Both verbal and nonverbal communication can be spoken and composed. Many individuals mistakenly expect that verbal communication alludes only to spoken communication. It includes oral and written communication. Oral Communication : Oral communication is most common form which includes use of words as medium of communication. A security guard needs to learn the oral communication skill for the following purposes :- To handle security related complain...

Modes of Communication

There are a variety of options for delivering a powerful message including emails, telephone calls, formal gatherings, and site visits. The mode you choose should be based on the message and the target group. This document provides a high-level overview of each method to help you to choose the suitable one. Written Communications : An email, a fax, and a letter are three examples of written communication. Sending an email is normally the best option. However, because representatives receive tons of emails, letters or faxes may stand out more. If you need to send a formal letter, consider faxing it instead of mailing it because the mailing process takes much more time. Phone Calls : Phone calls are best for very timely messages, short and urgent messages, and direct communications with staff individuals you know. Phone calls are also a great way to set up a formal meeting or site visit. Formal Meeting : Meetings may be held in meeting room which is usually dependent on the firm. No m...

Effective Communication

Communication is characterized as a process of passing of messages and sharing data/information between two living creatures using different modes and media which cloud be verbal, non-verbal and written. Effective communication takes place when a message is passed and the individual getting it has understood it properly. Communicating in an effective way is a skill. By learning communication skill, a security guard can communicate him better and connect with managers, employees, representatives, visitors and co-workers at the environment. Effective communication is about something exchanging data/information. It's about understanding the emotion and points behind the data/information. Just as have the option to clearly pass a message, you need to also listen in such that gains the full meaning of what’s being said and causes the other individual feel heard and understood. Effective communication helps a security guard understand a situation better and enable him/her to resolve prob...

Type of Patrols

A. Foot Patrol :- It is the most common method of patrolling . It is employed for a small area or where it is not possible to use vehicles or mount electronic surveillance. Essential elements of a foot patrol are :- Internal patrol – there are conducted within the facility/ premises/ building. Security/ fire patrol – these are dispatched to inspect sensors & alarms and causes of other security breaches. B. Mobile Patrol :- Mobile patrols use transport such as bicycles, motorcycles, four wheelers and even animals like horses. There cover a large area or a number of locations such as mines, refineries, pipe lines, airports, sea ports, yards, power plants etc. Major Principles of Patrolling Always be in communication with the supervisor, superior & control. Always vary the route. Always vary the time. Always be properly equipped with torches, communication equipment, weapons etc. Planning Common Sense Readiness For Patrol : - Fallowing are essential activities to ensure readine...

Patrolling

The act of moving about an area especially by an approved and prepared individual or group, for purposes for observation, security or inspection. The duration of a patrol will shift from a few hours to several weeks depending upon the nature of the objective and the kind of units included. An individual or group of persons who perform such a demonstration. What is a patrol ? A patrol is normally a gathering of work force, for example, police officers or military personnel that are assigned to monitor a particular geographic area. A patrolling is a prepared security guard or a group of prepared security guards particularly entrusted to keep a watch over a defined large area by regularly walking or driving around or through it. The basic task of a patrol is to follow a known route with the purpose of investigating some component of interest or in the task of a fighting patrol to find and engage the enemy. What is patrolling ? Patrolling is an act of moving in and around a large area by a...

Observing Activities In The Area

Observing activities in the area of responsibility by day or night there are a number of activities both legal and illegal that could take place in a premises such as visit by people, movement of vehicles & material and attempts to commit crime for which a security guards should remain vigilant in his area of responsibility. Every organization has standard operating procedures (SOP) to ensure foolproof security in their premises by placing an integrated security system comprising the security personnel, infrastructure and technology. Observation is a skill that a security guard must possess. It involves observing, noticing and recording activities taking place in a premises without the knowledge of stakeholders or criminals during any time of the day or night. A security guard is therefore required to be always observant and vigilant when deployed at the following guard post / areas:- a) Gate Control :- to remain alert in observing people for their unusual behavior. Observe people...

Assuming Charge of Designation Post

The continuity of security operations, a guard post should be manned round the clock. As security guards needs to be relieved after some hours of duty a fresh guard assumes the charge of a guard post. Taking over the charge of a guard post is important and both outgoing and incoming security guards should carefully hand over and take over the charge of duties. A security guards taking over the duties should do the following :- Report at least 15 minutes before time. Check duty roster and sign in the attendance register. Check incident register for any security breach that may have happened. Check handing over/taking over register for any remarks by the security supervisor and sign before assuming charge. Report to the supervisor after assuming the charge of the post. Check patrolling register. Check any other register/document of the guard post. Blog ,   Facebook ,   Instagram ,   YouTube ,   Google Business ,   WhatsApp