Dev Bhumi Security Services

Communication set-up is the sensory system of an association. There are different communication equipment that a security guard can used to communicate while releasing his/her duties at the premises. Communication equipment that are basically used in the PSS (Private Security System) are as under :- Telephone : Telephone/Mobile is a communication device for transmitting speech over a long distance. Calls are best for very timely messages, short and urgent messages and direct communications with staff people you know. Calls are additionally an great method to set up a formal meeting or site visit. Intercom or Door Phone : A intercom is internal, independent communication system for offices, buildings, residential societies and premises, in which outside calls can also be connected. Intercom has component like expert station which work as a exchange handset and headset etc. for tow way communication. A entryway telephone is a system that enables you to receive "calls" from yo...

The following should be guaranteed for an effective telephonic conversation :- Receive the telephone immediately after second ring. Say ‘Hello’ and welcome the guest by wishing good morning/ good afternoon/ good evening according to the time of the day. Identify yourself by stating name and appointment. Say ‘may I know who is speaking?’ Say to the guest "may I know to whom you need to address ?" In case the individual to whom caller wants to speak to is unavailable, you may say, ‘may I take a message ?' or then again ‘may I take your name and contact number.’ Whenever needed to stand by, ask the caller to hold on while you take required information. Before placing a caller to briefly wait ask his permission. Do not to make the caller wait for over two minutes. It is better to return a call than to save the caller on hold for a really long time. At the end of the holding up period, offer your thanks for the caller’s understanding to hold on. Make sure to return the call if...

Non-verbal communication includes facial expressions, the tone and pitch of the voice, signals showed through body language and the actual distance between the communicators. These non-verbal signs can give hints and additional information and extra data and above spoken (verbal) communication. The Non-Verbal Communication is the way of conveying meaning without the utilization of words either written or spoken. In such any communication made between at least two or more persons through the use of facial expressions, body language, hand movements, postures and signals is called as non-verbal communication. People utilize non-verbals to communicate emotions and relational attitudes, direct rituals like greetings and present one’s personality. The non-verbal communication in the form of signals, expressions add importance over the verbals and assist individuals to communicate more efficiently. The non-verbal communication characterize the distance between the communicators and assists th...

The term verbal communication consistently evokes the idea of spoken communication, but written communication is also important for verbal communication. Reading this book you are decoding the writers written verbal communication to learn more about communication. The sharing of information between people by utilizing speech. Verbal communication refers to our utilization of words while nonverbal communication alludes to communication that occurs through means other than words, for example, non-verbal communication, signals and quietness. Both verbal and nonverbal communication can be spoken and composed. Many individuals mistakenly expect that verbal communication alludes only to spoken communication. It includes oral and written communication. Oral Communication : Oral communication is most common form which includes use of words as medium of communication. A security guard needs to learn the oral communication skill for the following purposes :- To handle security related complain...

There are a variety of options for delivering a powerful message including emails, telephone calls, formal gatherings, and site visits. The mode you choose should be based on the message and the target group. This document provides a high-level overview of each method to help you to choose the suitable one. Written Communications : An email, a fax, and a letter are three examples of written communication. Sending an email is normally the best option. However, because representatives receive tons of emails, letters or faxes may stand out more. If you need to send a formal letter, consider faxing it instead of mailing it because the mailing process takes much more time. Phone Calls : Phone calls are best for very timely messages, short and urgent messages, and direct communications with staff individuals you know. Phone calls are also a great way to set up a formal meeting or site visit. Formal Meeting : Meetings may be held in meeting room which is usually dependent on the firm. No m...

Communication is characterized as a process of passing of messages and sharing data/information between two living creatures using different modes and media which cloud be verbal, non-verbal and written. Effective communication takes place when a message is passed and the individual getting it has understood it properly. Communicating in an effective way is a skill. By learning communication skill, a security guard can communicate him better and connect with managers, employees, representatives, visitors and co-workers at the environment. Effective communication is about something exchanging data/information. It's about understanding the emotion and points behind the data/information. Just as have the option to clearly pass a message, you need to also listen in such that gains the full meaning of what’s being said and causes the other individual feel heard and understood. Effective communication helps a security guard understand a situation better and enable him/her to resolve prob...

A. Foot Patrol :- It is the most common method of patrolling . It is employed for a small area or where it is not possible to use vehicles or mount electronic surveillance. Essential elements of a foot patrol are :- Internal patrol – there are conducted within the facility/ premises/ building. Security/ fire patrol – these are dispatched to inspect sensors & alarms and causes of other security breaches. B. Mobile Patrol :- Mobile patrols use transport such as bicycles, motorcycles, four wheelers and even animals like horses. There cover a large area or a number of locations such as mines, refineries, pipe lines, airports, sea ports, yards, power plants etc. Major Principles of Patrolling Always be in communication with the supervisor, superior & control. Always vary the route. Always vary the time. Always be properly equipped with torches, communication equipment, weapons etc. Planning Common Sense Readiness For Patrol : - Fallowing are essential activities to ensure readine...