Dev Bhumi Security Services

Personal identification & authorization documents should accompany every individual or consignment of stores for smooth access or departure from premises. Confirmation process at the access control point is done by using of the following methods: Manual check – confirmation of an ID card or gate pass by security guard. Bio-metric check and access of personnel, vehicle and material. Manual and technical check and access of personnel, vehicles and material. Type of ID cards and premises :- It is important for a security guard to understand the various identification/ approval documents used for accessing/ exiting a premises. The types of identification/ authorization documents are as under :- Employee photo identity card. Employee temporary identity card. Visitor’s pass. Contractor’s pass. Contractor’s workers pass. Casual labourers temporary pass. Employee vehicle gate pass. Vendor / contractor vehicle gate pass. The design periodicity and issuing authority of such identification...

The requirement of access control to any premises depends upon following security factors :- To keep unauthorized persons from the premises. To keep risks and threats away from the premises. To check losses. To maintain order and discipline in the movement of persons, vehicles and material in/out from the premises. The need to identify and confirm persons, vehicles and material before getting to a premises of an organization is very important. A security guard plays a significant role in the process of access control. People, Vehicles and Material   Category of People : The following category of people visit a premises: Own staff – management, staff and works. Outsourced manpower from service providers. Vendors – persons/ agencies supplying manpower and services. Visitors – customers, officials/ inspectors, clients. Category of Vehicles : following category of vehicles visit a premises: Light vehicles – two-wheelers, three-wheelers, cars etc. Medium vehicles – light commercial ...

Fixed PA system : It is a part of a large network of declaration system connected to speakers in multiple locations, with many microphones located at different places, such as control room. Mobile PA System : It is also called as megaphone. It reduced and portable. It is held close by and hauled around while in use. For crowd control and managing with law and order situations outdoors mobile PA system are very helpful. Main parts of PA (Public Address) system Microphone Amplifier Speakers Operation reassure Main parts of a Hand-held megaphone A hand-held megaphone has in built battery compartment, amplifier and speaker inside the main body. The microphone is attached through a chord. Microphone unit has volume control, on/off switch and PTT (press-to-talk) button. Operating a megaphone Hold the megaphone by the grip and keep it near to your mouth in such a way that its speaker is facing the crowd. Press the PTT button and speak when you need to address the crowd or gathering. Adjust ...

Communication set-up is the sensory system of an association. There are different communication equipment that a security guard can used to communicate while releasing his/her duties at the premises. Communication equipment that are basically used in the PSS (Private Security System) are as under :- Telephone : Telephone/Mobile is a communication device for transmitting speech over a long distance. Calls are best for very timely messages, short and urgent messages and direct communications with staff people you know. Calls are additionally an great method to set up a formal meeting or site visit. Intercom or Door Phone : A intercom is internal, independent communication system for offices, buildings, residential societies and premises, in which outside calls can also be connected. Intercom has component like expert station which work as a exchange handset and headset etc. for tow way communication. A entryway telephone is a system that enables you to receive "calls" from yo...

The following should be guaranteed for an effective telephonic conversation :- Receive the telephone immediately after second ring. Say ‘Hello’ and welcome the guest by wishing good morning/ good afternoon/ good evening according to the time of the day. Identify yourself by stating name and appointment. Say ‘may I know who is speaking?’ Say to the guest "may I know to whom you need to address ?" In case the individual to whom caller wants to speak to is unavailable, you may say, ‘may I take a message ?' or then again ‘may I take your name and contact number.’ Whenever needed to stand by, ask the caller to hold on while you take required information. Before placing a caller to briefly wait ask his permission. Do not to make the caller wait for over two minutes. It is better to return a call than to save the caller on hold for a really long time. At the end of the holding up period, offer your thanks for the caller’s understanding to hold on. Make sure to return the call if...

Non-verbal communication includes facial expressions, the tone and pitch of the voice, signals showed through body language and the actual distance between the communicators. These non-verbal signs can give hints and additional information and extra data and above spoken (verbal) communication. The Non-Verbal Communication is the way of conveying meaning without the utilization of words either written or spoken. In such any communication made between at least two or more persons through the use of facial expressions, body language, hand movements, postures and signals is called as non-verbal communication. People utilize non-verbals to communicate emotions and relational attitudes, direct rituals like greetings and present one’s personality. The non-verbal communication in the form of signals, expressions add importance over the verbals and assist individuals to communicate more efficiently. The non-verbal communication characterize the distance between the communicators and assists th...

The term verbal communication consistently evokes the idea of spoken communication, but written communication is also important for verbal communication. Reading this book you are decoding the writers written verbal communication to learn more about communication. The sharing of information between people by utilizing speech. Verbal communication refers to our utilization of words while nonverbal communication alludes to communication that occurs through means other than words, for example, non-verbal communication, signals and quietness. Both verbal and nonverbal communication can be spoken and composed. Many individuals mistakenly expect that verbal communication alludes only to spoken communication. It includes oral and written communication. Oral Communication : Oral communication is most common form which includes use of words as medium of communication. A security guard needs to learn the oral communication skill for the following purposes :- To handle security related complain...