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In case some discrepancy is noticed by the security guard, the matter be reported to the supervisor or security office and the visitor should be asked to wait. Documents For Material Movement Following records/ registers are generally maintain at the gate to control and monitor the movement of material from In/Out gate :- Incoming material enlist. Outing material register. Returnable material In/Out register. In addition to the above organization may have additional registers as per their arrangement. Points to remember while checking movement of material :- Check date and time mentioned on the material entryway pass. Check same material and quality as mentioned in the gate pass is being brought in or taken out. Check if any other items are being brought in or taken out along with the authorized materials. Check for stamp/ signature of the organization issuing authority. Check any alternation/ forging done in the door pass. Any different viewpoints according to approach for SOP. In cas...

Points to remember while checking proof / authorization documents or vehicle / gate Pass :-

Points to remember while checking proof / authorization documents :- Check and matched the photo of the card holder. Check for any marks for change / producing. Check and verify name of the organization specified on the card. Check the validity / expiry date on the card. Check if the card bears signature of issuing authority. Check if the card carries any serial number. Check for the stamp of the issuing office / organization. Check for any logo on the card. Match the identification marks, if required. Any other special point to check as per policy and instruction. Points to remember while checking vehicle / gate Pass :- Check if vehicle register number matches with the number given on card/ sticker. Check if name of the owner on the card matches. Check validity / expire date on the card. Check signature/ stamp of the issuing authority. Check the logo given on card / sticker. Any other special point to check as per policy and wait. Blog ,   Facebook ,   Instagram ,...

Personal Identification & Authorization Documents

Personal identification & authorization documents should accompany every individual or consignment of stores for smooth access or departure from premises. Confirmation process at the access control point is done by using of the following methods: Manual check – confirmation of an ID card or gate pass by security guard. Bio-metric check and access of personnel, vehicle and material. Manual and technical check and access of personnel, vehicles and material. Type of ID cards and premises :- It is important for a security guard to understand the various identification/ approval documents used for accessing/ exiting a premises. The types of identification/ authorization documents are as under :- Employee photo identity card. Employee temporary identity card. Visitor’s pass. Contractor’s pass. Contractor’s workers pass. Casual labourers temporary pass. Employee vehicle gate pass. Vendor / contractor vehicle gate pass. The design periodicity and issuing authority of such identification...

Access Control

The requirement of access control to any premises depends upon following security factors :- To keep unauthorized persons from the premises. To keep risks and threats away from the premises. To check losses. To maintain order and discipline in the movement of persons, vehicles and material in/out from the premises. The need to identify and confirm persons, vehicles and material before getting to a premises of an organization is very important. A security guard plays a significant role in the process of access control. People, Vehicles and Material   Category of People : The following category of people visit a premises: Own staff – management, staff and works. Outsourced manpower from service providers. Vendors – persons/ agencies supplying manpower and services. Visitors – customers, officials/ inspectors, clients. Category of Vehicles : following category of vehicles visit a premises: Light vehicles – two-wheelers, three-wheelers, cars etc. Medium vehicles – light commercial ...

Types of PA (Public Address) System

Fixed PA system : It is a part of a large network of declaration system connected to speakers in multiple locations, with many microphones located at different places, such as control room. Mobile PA System : It is also called as megaphone. It reduced and portable. It is held close by and hauled around while in use. For crowd control and managing with law and order situations outdoors mobile PA system are very helpful. Main parts of PA (Public Address) system Microphone Amplifier Speakers Operation reassure Main parts of a Hand-held megaphone A hand-held megaphone has in built battery compartment, amplifier and speaker inside the main body. The microphone is attached through a chord. Microphone unit has volume control, on/off switch and PTT (press-to-talk) button. Operating a megaphone Hold the megaphone by the grip and keep it near to your mouth in such a way that its speaker is facing the crowd. Press the PTT button and speak when you need to address the crowd or gathering. Adjust ...

Communication Equipment

Communication set-up is the sensory system of an association. There are different communication equipment that a security guard can used to communicate while releasing his/her duties at the premises. Communication equipment that are basically used in the PSS (Private Security System) are as under :- Telephone : Telephone/Mobile is a communication device for transmitting speech over a long distance. Calls are best for very timely messages, short and urgent messages and direct communications with staff people you know. Calls are additionally an great method to set up a formal meeting or site visit. Intercom or Door Phone : A intercom is internal, independent communication system for offices, buildings, residential societies and premises, in which outside calls can also be connected. Intercom has component like expert station which work as a exchange handset and headset etc. for tow way communication. A entryway telephone is a system that enables you to receive "calls" from yo...

Telephonic Communication

The following should be guaranteed for an effective telephonic conversation :- Receive the telephone immediately after second ring. Say ‘Hello’ and welcome the guest by wishing good morning/ good afternoon/ good evening according to the time of the day. Identify yourself by stating name and appointment. Say ‘may I know who is speaking?’ Say to the guest "may I know to whom you need to address ?" In case the individual to whom caller wants to speak to is unavailable, you may say, ‘may I take a message ?' or then again ‘may I take your name and contact number.’ Whenever needed to stand by, ask the caller to hold on while you take required information. Before placing a caller to briefly wait ask his permission. Do not to make the caller wait for over two minutes. It is better to return a call than to save the caller on hold for a really long time. At the end of the holding up period, offer your thanks for the caller’s understanding to hold on. Make sure to return the call if...