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Situation Faced During Access Control

Access control operations at any premises may lead to difficult situations due to different reasons, requiring class and professionalism from security personnel in diffusing the situation. Some of these situations are specified below :-
Lost, Expired and Defaced ID Cards : This situation is due to the carelessness on part of the staff, employee /representative  or a client. Anyway this can be resolved by the mediation of the ID card issuing authorities after verification at their end, when reported by a security guard through proper channel.
Forged, Tampered and Unauthorized ID Cards : Thus is a serious security concern. These cards are made by questionable persons including duplication, copying of unique ID cards with intentions to carryout loathsome activities. At the point when defected the matter must be quickly brought to the notice of the superior and person may require than be given over to the police by them for further investigation and activity.
Vehicular Traffic, Communication : This situation may crop up due to lack of traffic space or temporary increase in volume of vehicular traffic In / Out of the premises. This will require good parking control and traffic management techniques. Anyway the superior should be kept informed about the development of the situation and remedial measures taken.
Visitors Expecting Preferential Treatment : It is the general tendency of the visitors especially during the crises situations due to lack of parking space to look for special treatment. Anyway parking space management visitors parking zone is mostly separate and should not be mixed with zone reserved for management / staff, independent of requests by the visitors.
A security guard must ensure and make full use of parking and traffic control equipment like traffic cones, traffic barriers, hand sings to efficiently guide the visitors. The security guards should always be polite, yet firm, with visitors / guests, without extending any particular treatment, yet helping where required.

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